Warranty Information

Pride Watches provides a warranty on watches and keyrings. We also provide a full returns and refunds policy, in line with regulations - please see our Returns and Refunds page here for more information.

HOW DO I REGISTER MY WARRANTY?

Please fill in the Warranty form here.

Don’t forget to provide your order number.

WHAT IS A WARRANTY?

A warranty is a guarantee that covers your purchase for a specified period of time. It is a promise to repair or replace your item, if necessary. A warranty is designed to give you, the customer, security and peace of mind when buying.

Your Pride Watches invoice acts as your proof of purchase. You may request a copy of your invoice to be resent to you at any time. 

WHAT IS COVERED UNDER MY WARRANTY?

The warranty offered by Pride Watches covers you for:

Watches

• Pride Watches offers a 2-year warranty on watches.
• The warranty offered by Pride Watches covers you for:
• Any faults with the watch movement (internal mechanism)
• The warranty offered by Pride Watches does not cover:
• Normal wear and tear
• Damage caused by accidents
• Any other part of the watch beside the movement, such as straps/bracelets, batteries or water resistance.

Keyrings

• Pride Watches offers a 1-year warranty on keyrings.
• The warranty offered by Pride Watches covers you for:
• Any faults with the keyring
• The warranty offered by Pride Watches does not cover:
• Normal wear and tear
• Damage caused by accidents

 

For any other product warranty issues, please email us. Each case will be looked at individually.

For full exclusions and Terms and Conditions of your Pride Watches purchase, visit the Terms and Conditions page here.