Delivery Information

To protect our customers, we carry out manual fraud checks on each payment we receive. This can sometimes cause delays when we’re experiencing higher order volume. 

Opening Hours

We operate only on weekdays, Mondays to Fridays, between 10am and 4pm UK time. We are closed on bank and public holidays. Orders are only processed and dispatched during our opening times. We will dispatch any standard delivery orders in 1-3 working days.

We can deliver to your home, work address or to a house of multiple occupancy. We cannot deliver orders to a PO Box, airports, or certain similar non-residential addresses without a delivery point.

Royal Mail couriers deliver to the location written on the parcel and not the named recipient.

At the moment, we only ship to addresses within the UK. However, we are working on expanding our shipping options and hope to offer international delivery in the near future.

Due to logistical issues, we are currently not shipping to the Channel Islands, including Jersey and Guernsey. We are sorry for the inconvenience.

UK Delivery Information

Standard UK Delivery - Royal Mail Tracked 48

Standard delivery is £3.99 on all orders, via Royal Mail Tracked 48.

Most Royal Mail Tracked 48 items arrive within 2-3 working days from the date of your order. Please be aware that this is an estimate, and this is not a guaranteed service. 

Please note that Offshore and Scottish Highlands deliveries can take longer.

Next-day UK Delivery - Royal Mail Tracked 24

Next-day delivery is £4.99 on all orders, via Royal Mail Tracked 24. Orders must be placed and confirmed before 2pm on a working day for next-day delivery

Most Royal Mail Tracked 24 items arrive within 24 hours from the date of your order. Please be aware that 24 hours is an estimate, and this is not a guaranteed service. 

Please note: This service is available for UK addresses only.

This is a tracked and signed-for service. Please make sure that you or someone else is available to accept the parcel. If you miss delivery, don't worry. You can collect the parcel from your local Royal Mail sorting office, or rearrange delivery via the Royal Mail website. Packages worth over £100 will not be left without a signature.

To receive SMS alerts about your parcel’s status, you can provide a mobile phone number when setting up your account.

 

For the latest available tracking information for Royal Mail please click here.

PLEASE NOTE: If your order is returned to us marked "undelivered" through no fault of our own, you will be asked to pay the extra delivery charge for any second attempt to send it to you.